Technical Support

When you signup with LebanonHost.net Hosting plan, the first thing you will probably notice is our dedication to providing a unexpectedly high level of technical support. We follow a strict doctrine in regards to administering support and invite you to e-mail us before you signup and get a feel of the type of support we offer. We will respond to your questions within 24 hours.

Do not expect a low level of support simply because we have lower prices than anyone else in the industry! We can offer lower prices because of our lowered cost and the fact that we are tired of seeing such high prices on quality hosting service.

We believe in the following:

We will not give you a "sugar-coated" answer. We will tell you the problem regardless of whether or not we think you will like the answer.

If it is our fault, it's our fault - period.

If we do not live up to our guarantees, you get credit for the month of the problem. It's that simple.

You will always get a highly trained, qualified tech support person when you e-mail our Technical Support Center.

We make an attempt to handle email requests in less that 24 hours. If it will take longer, you'll get an email requesting more information or informing you of the reason behind the delay.

Frequently Asked Questions: Click Here - PLEASE READ!

Check here for the latest changes, updates, news and tutorials. To reduce the demand on our Tech Support staff, please check here first.

If you love our service and support, we would appreciate your letting us know and if desired, we will add your review to our testimonials page. If you are unhappy in any way, please tell us and we will strive to make it right for you.

 

     
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